Why Pre and Post Course Support Matters for SMSTS, SSSTS and Refresher Training – and How RISK Leads the Way
27 October 2025
When it comes to health and safety training in construction – particularly the SMSTS, SSSTS, and their Refresher courses – passing the exam is only part of the goal.
True success means walking away with the knowledge, skills, and confidence to apply what you’ve learned in your real-world construction environment.
Yet many learners underestimate the importance of what happens before and after the training itself.
Why Preparation Is Key to Success
Booking onto a Site Safety Plus course is a big commitment – of your time, energy, and money. The most common reason learners struggle or underperform isn’t lack of ability – it’s lack of preparation.
Before your course even begins, a solid foundation of pre-course preparation can make a huge difference. By familiarising yourself with key concepts, understanding the course structure, and getting comfortable with the exam format, you’ll step into the classroom (or virtual room) with confidence.
And after your course? That’s when the real challenge begins – applying your learning on site, under pressure, and in unpredictable situations. Post-course support helps bridge the gap between theory and practice.
What RISK Does Differently: Support That Starts Before You Even Enrol
At RISK, support isn’t a bolt-on – it’s built into every step of your training journey. From the moment you enquire about a course, you're speaking with experienced advisers who know the construction industry and the specific demands of SMSTS, SSSTS and Refresher training.
This award-winning, delegate-focused approach ensures that every learner is set up for success – before, during and long after their course ends.
RISK’s Award-Winning Pre and Post Course Support Framework
Before Your Course
As soon as you book your course with RISK, you’ll receive instant access to the Personal Learning Zone – a unique online platform designed to help you prepare effectively. This isn’t just a few PDFs or a reading list. You’ll get:
- A structured, step-by-step learning framework.
- Interactive knowledge checks to boost confidence.
- Past exam questions for practice under pressure.
- Scenario-based exercises to help you see how theory applies in real-world site situations.
This means you start your course already familiar with the syllabus and ready to engage fully with the tutor-led learning.
And for remote learners, RISK offers a free Zoom technology test before the course starts, ensuring a smooth, stress-free online experience.
During Your Course
Throughout your training, you’ll be guided by expert tutors who are not only qualified educators but experienced professionals from within the construction industry. The courses are delivered using engaging methods to encourage active participation, discussion, and real-world application.
But what really sets RISK apart is the access to 1-to-1 out-of-hours tutor support. If you’re stuck on a concept or just need something explained in a different way, you can pick up the phone and speak directly to a tutor – even after class ends.
This personal level of support is rare in the training industry, and it’s one of the reasons RISK’s delegates consistently report higher satisfaction and success rates.
After Your Course
Once your course is over, the support doesn’t stop. RISK understands that applying your learning on site can raise new questions and challenges. Whether you need clarification on a course topic, guidance towards further study, or help understanding how to apply a regulation in a real-life scenario, RISK’s team is still available to help.
Real Support = Real Results
Too many training providers focus solely on getting you through the exam. But in the construction industry, health and safety knowledge isn’t just about passing a test – it’s about protecting lives, managing risks, and leading with confidence.
That’s why RISK goes further than anyone else in the industry. Their commitment to personalised, proactive, and ongoing support has made them an award-winning provider that learners trust.
Whether you’re booking your SMSTS, SSSTS, or a Refresher course, it pays to ask:
“Will this provider support me from start to finish – and beyond?”
With RISK, the answer is always yes.
It’s about more than just dates and prices
Choosing the right training provider for your SMSTS or SSSTS course is about more than just dates and prices. It’s about support – before, during and after the training – that gives you the best chance to succeed and the confidence to apply your knowledge in a high-risk environment.
RISK doesn’t just train you to pass. They train you to lead, protect and succeed. And that makes all the difference.
